When can I get the quotation?
We usually provide a quotation within 4 hours after receiving your inquiry. For urgent requests, please specify in your email for priority processing.
Can the product be customized?
Yes, we can customize products according to special requirements using the latest technology. The production cycle is usually within 15 working days after confirmation.
What are the delivery terms?
We accept various methods including EXW, FOB, CFR, and CIF. You can choose the most cost-effective option for your needs.
What certifications do you provide?
We provide CE certification, ISO 9001 quality system certification, third-party calibration certificates (CNAS), and factory inspection reports.
Do you support technical assistance?
Our technical support team is available 24/7. We provide remote problem-solving and can deploy engineers for on-site support when necessary.
What are your payment terms?
For orders under $2,000, 100% prepaid. For larger amounts, we require a 30% deposit and 70% balance. We also accept L/C and OA agreements.
SK Battery
