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Frequently Asked Questions
How quickly do you respond to inquiries?
We respond to all inquiries as quickly as possible, typically within 6 hours.
What certifications do your battery products have?
Our products are certified with CE, RoHS, ISO9001, and SGS to ensure high quality and safety standards.
What is the warranty period for these batteries?
We provide a 1-year warranty. If any quality issues occur during this period, we will handle the replacement at our cost.
What is the typical delivery time for orders?
For formal battery orders, the standard delivery time is between 7 to 15 days.
Do you accept small Minimum Order Quantities (MOQ)?
Yes, we can accept small MOQs to help customers test the market and start their business.
What payment methods do you support?
We accept various payment terms including T/T, Western Union, L/C, and OA.