Q1: How is Your Delivery Time?
A1: In general circumstance, we can have an immediate delivery of regular machines for our clients within 30 days. For urgent needs, we can deliver in as little as 15 days.
Q2: How Soon Can You Respond to Inquiries?
A2: We work 24/7 to respond to all client inquiries and questions promptly at all times.
Q3: Which Payment Terms Can You Accept?
A3: Normally we operate on T/T terms. This requires a 30% down payment in advance, with the 70% balance settled before shipment.
Q4: How Long Will Your Prices remain Valid?
A4: Our prices generally remain stable throughout the year. We only adjust prices due to significant exchange rate fluctuations or increases in labor and raw material costs.
Q5: What Logistics Methods are Available for Shipment?
A5: We ship via sea for 80% of our orders to major continents. For inland neighbor countries, we use road or railway. Urgent light spare parts can be sent via international couriers like DHL, TNT, UPS, or Fedex.